Hi Guest
THIS IS NOT AN EMERGENCY SERVICE. FOR IMMEDIATE, LIFE-THREATING EMERGENCIES PLEASE CALL 999. FOR LESS URGENT MEDICAL EMERGENCIES PLEASE CALL 111.

We are currently unable to accept orders while we review our services. We expect to be back to normal shortly. In the meantime, our apologies for any inconvenience and thank you for your patience and understanding.

What makes us different


Patient safety is our highest priority. To ensure that our online service is of the same high quality you would expect from any NHS or private service, please be advised of the following:

  • We only employ GMC registered doctors with a current licence to practice medicine here in the UK. Furthermore, they all are on the GMC GP register and on NHS England’s performers list.
  • We operate to UK quality standards and follow guidance issued by NICE and other relevant national bodies.
  • All our practitioners practice evidence based medicine.
  • We use ID verification techniques
  • Your personal Data is highly secure. We encrypt data (AES 128 bit) and store it on secure servers located in the UK. We are ICO registered.
  • We are bound by the principles of the Mental Capacity Act 2005.

Please note:


In the interest of safe practice, we must apply the following restrictions to this service:

  • We can only treat people aged 18 and above
  • We will not issue prescriptions for the following medicines:
    • Morphine and other opiates
    • Benzodiazepines
    • ‘Z-drugs’ e.g. Zopiclone or Zolpidem (Sleeping tablets)
    • High risk drugs which require regular blood monitoring, e.g. Warfarin, Methotrexate, other DMARDs or drugs that can only be prescribed by a hospital specialist
    • Unlicensed medicines

Consult our Doctors

Our Expert doctors are here to help you save time and money

Start your consultation today with any of our expert doctors, using your smartphone, computer or tablet. Consultations are available anytime, 7 days a week.

Our Doctors are highly experienced NHS GPs and have provided online healthcare for many years.

They can provide the full range of medical services, and are able to advise and help with acute and chronic problems.

If you want to use The Online Surgery service for your repeat medication, then go ahead and place an order and our Doctors will review it.

Trusted By:


The Online Surgery is registered and authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online.


The Online Surgery dispenses medication from its London based First Care Pharmacy (FCP). FCP is registered and regulated by The General Pharmaceutical Council (GPhC).

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The latest check of this service used our new approach to inspection.


The independent regulator of health and social care in England
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