Hi Guest

About The Online Surgery

The Online Surgery is a web-based GP service which gives you the same experience you would get when visiting your own GP Surgery, whilst sitting in the comfort of your home,office or even whilst traveling.  We give you access to GPs who can offer advice on varied and wide-ranging issues. The Online Surgery not only offers GP consultation but also offers, diagnostic test kits and a vast range of prescription medication.

Why choose The Online Surgery
No waiting, totally confidential with expert advice whenever and wherever you need it. We offer a broad range of services to meet all your healthcare needs, run and managed by highly qualified GPs.

Our Services

We are UK based
The Online Surgery is a site operated by Doctor Matt Limited. It is registered in England and Wales under company number 8272310.  The registered office and main trading address is Doctor Matt Ltd., 81 Bellegrove road, Welling, Kent, DA16 3PG.
Patient safety is our highest priority. To ensure that our online service is of the same high quality you would expect from any NHS or private service, please be advised of the following:
• We only employ GMC registered doctors with a current licence to practice medicine here in the UK. Furthermore, they all are on the GMC GP register and on NHS England’s performers list.
• We operate to UK quality standards and follow guidance issued by NICE and other relevant national bodies.
• All our practitioners practice evidence based medicine.
• We use ID verification techniques
• Your personal Data is highly secure. We encrypt data (AES 128 bit) and store it on secure servers located in the UK. We are ICO registered.
• We are bound by the principles of the Mental Capacity Act 2005.

We are safe and secure
In the UK the Medicines and Healthcare Products Regulatory Agency (MHRA), holds an online register listing all websites that are authorised to sell medicines online. You can use this register to check if a website is legally allowed to sell medicines to the public. If you think a website is selling medicines illegally you should tell MHRA. We are fully licensed and accredited to safely sell medicines online under the MHRA.

MHRA registration link: http://medicine-seller-register.mhra.gov.uk/search-registry/146

Our pharmacy
We use our own London based First Care Pharmacy to dispense and post all prescription medication. First Care Pharmacy is located at 6 Thames Reach, Thamesmead, London, SE28 0NY. It is registered with the General Pharmaceutical Council - GPhC and is fully compliant with the guidelines of the National Pharmacy Association of the UK. 

GPhC Registration Link:

Clinical team
Our team of experienced doctors is led by Our Medical Director dr Thomas Reichhelm.All our doctors are General Medical Council (GMC) registered.