Cookie Policy
We use cookies and similar tools across our website to improve its performance and enhance your user experience. This policy explains how we do that.
What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or Flash cookies can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our website, or a user’s general location.
What sort of cookies does The Online Surgery use?Generally, our cookies perform up to five different functions:
Essential cookiesSome cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to.
Performance Cookies
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.
Functionality Cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customisation preferences, such as which regional edition of the website you want to see when you log in. We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.
Analytical/Execution cookies.
These are cookies that permit us to recognise and count the number of visitors to this site and see how they move around the site while utilising it. This allows us to enhance the services we offer, by guaranteeing our clients are finding what they are searching for effortlessly.
Behaviourally Targeted Advertising Cookies
These cookies record your visit to our site, the pages you have viewed and the links you have followed. We will utilise this data to make our site and the advertising displayed on it more pertinent to your interests. We might likewise import this data to outsiders for this reason. You can discover more data about the primary party cookies that we use on www.theonlinesurgery.co.uk.
What's more, you can see the reasons why we utilise them, in the table beneath:
| Name | Domain | Expiry Date/ Category | More Information |
| PHPSESSID | www.theonlinesurgery.co.uk | When the browsing session ends | Analytics for forms and checkouts |
| _ga | www.theonlinesurgery.co.uk | When the browsing session ends | Google Analytics - Google Analytics uses this cookie name. |
| _gat | www.theonlinesurgery.co.uk | Next day (After 24 hrs) | Google Analytics - Google Analytics uses this to create and retrieve tracker objects |
| token | www.theonlinesurgery.co.uk | Next day (After 24 hrs) | The Online Surgery e-commerce session cookie |
| _csrf | www.theonlinesurgery.co.uk | When the browsing session ends | The Online Surgery to check Cross-Site Request Forgery |
Do any other individuals use cookies on our site?Please note that outsiders (counting for instance, promoting systems and suppliers of outer administrations such as web movement examination administrations) might likewise utilise cookies on our site. For instance, promoters might utilise a profile they have based on locales that you have beforehand viewed to present you with more pertinent notices amidst your visit to our site.
We have no influence over outside cookies.
Third party cookies can't be utilised to distinguish you actually; they must be utilised for measurable examination, for instance to furnish you with adverts that are more pertinent to your likes.
If you are situated in the UK and might want to know more about how advertisers use Cookies, please visit www.aboutads.org. If you would like to disable third party cookies, you can do so by going to the relevant third party website and opting out there. Please note that if you opt out of third party advertising cookies, you will still continue to receive advertising when using the website, however those adverts won't be tailored to you.
Disclosure of your informationWe may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
If you order a product or service from us, we may share your personal data with our suppliers or third parties are not authorised by us to use your personal data in any other way and will be required by us to implement measures to protect your personal data.
We may disclose your personal information to third parties;
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Doctor Matt Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions and other agreements; or to protect the rights, property, or safety of Doctor Matt Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- In order to detect, prevent or otherwise address fraud, security or technical issues.
Instructions to control and erase cookies
We will not use cookies to collect personally identifiable data about you.
Please be aware, by rejecting cookies, you may also be limiting the functionality of our website and other websites you visit. If you do wish to block or delete cookies on this website, or any other website, you can manage cookies through your browser. You can reject all, or certain, cookies. You can also configure your browser to get notifications when a cookie is offered.
For instructions on how to control cookies, you may find www.aboutcookies.org useful because it provides an up-to-date list of browsers with step by step instructions on how to control your cookies. For instructions on how to delete cookies, it can also be done through your browser, www.aboutcookies.org provides an up-to-date list of browsers with instructions on how to delete cookies. Alternatively, your browser 'Help' will be able to explain how to control or delete cookies.
You can also find out more about preventing websites from collecting cookies with these resources:
http://www.mozilla.org/en-US/privacy/
https://privacy.microsoft.com/en-gb/privacystatement/
