Online GP Service
The Online Surgery The Online Surgery is a web-based GP service which gives you the same experience you would get when visiting your own GP Surgery, whilst sitting in the comfort of your home or office. We give you access to GPs who can offer advice on varied and wide-ranging issues. The Online Surgery not only offers GP consultation but also offers onward referrals, diagnostic test kits and a vast range of prescription medication.
We provide highly affordable private healthcare, backed by one of the UKs foremost primary care providers who have been delivering primary care services for close to 4 decades, prescribing over 300,000 prescriptions a year and employing more than 150 UK based clinicians.
The Online Surgery concept was developed by its Clinical Director, Dr.Helen Webberley, a practicing GP since 1995, in response to the increased need for patients to have access to healthcare expertise from home or work, at a time that suited them.
Why Choose The Online Surgery 1. Web-based GP surgery that accesses a broad range of services to meet all of your healthcare needs, run and managed by highly qualified UK GPs.
2. Doctor lead platform focused on providing the right clinical advice and genuine medicine at a cost that is affordable for all (in contrast with the other pharmacy lead platforms).
3. We will leverage technology heavily to provide better quality of care.
Our Services 1. Doctor consultation
GP consultation
Specialty Consultation
2. Prescription medication
We prescribe and deliver medication for all conditions that can be diagnosed and treated safely online.
3. Diagnostic tests
Test Prescriptions – We can provide prescriptions for all forms of diagnostic testing; radiology and pathology.
Test Kits – Patients can buy a range of home test kits for blood, urine and stool testing.
We are UK Based The Online Surgery is a site operated by Doctor Matt Limited. It is registered in England and Wales under company number 8272310.
The registered office and main trading address is Doctor Matt Ltd., 81 Bellegrove road, Welling, Kent, DA16 3PG.
Doctor Matt Limited is registered with and regulated by the Care Quality Commission (CQC), the regulator of NHS and private medical providers, under VAT registration number 155505026.
The latest inspection report can be viewed here:
http://www.cqc.org.uk/location/1-615727353 We are safe In the UK the Medicines and Healthcare Products Regulatory Agency (MHRA), holds an online register listing all websites that are authorised to sell medicines online.
You can use this register to check if a website is legally allowed to sell medicines to the public. If you think a website is selling medicines illegally you should tell MHRA.
We are fully licensed and accredited to safely sell medicines online under the MHRA.
MHRA registration link:
http://medicine-seller-register.mhra.gov.uk/search-registry/146 Our Pharmacy We use our own London based First Care Pharmacy to dispense and post all prescription medication. First Care Pharmacy is located at 6 Thames Reach, Thamesmead, London, SE28 0NY, UK. It is registered with the General Pharmaceutical Council - GPhC and is fully compliant with the guidelines of the National Pharmacy Association of the UK.
GPhC Registration Link:
http://www.pharmacyregulation.org/registers/pharmacy/registrationnumber/1108089 Clinical Team Our team of experienced UK based doctors is led by Dr.Helen Webberley – Our Medical Director. All our doctors are General Medical Council (GMC) registered.
Our pharmacy team is led by Mr.Kamal Aggarwal – Our Lead Pharmacist.
Our Medical Director Our Medical Director Dr. Helen Webberley is registered with number 3657058 with the GMC. The registration details can be viewed on the GMC website. Dr Webberley is trained in providing remote consultations and issuing prescription medicine online. The doctors are individually responsible for the prescriptions they issue.
Dr. Webberley is a highly experienced NHS GP and has developed and provided online healthcare for many years. She can provide the full range of medical services, and is able to advise and help with acute and chronic problems. She is particularly experienced in the field of sexual health and has trained many healthcare professionals in this specialty. She runs the team of healthcare professionals for The Online Surgery while keeping a close eye on governance and safety at all times.
Our Lead Pharmacist Kamal Aggarwal is the Superintendent Pharmacist of First Care Pharmacy. Since joining in February 2014 he has been responsible for the day to day running of First Care Pharmacy and Matt. Previous to joining, Kamal has been in various management and senior positions within independent community pharmacy.
Our Customer Care Lead With nearly 20 years of customer services experience, Katie will help you with any questions and queries relating to your order. As part of the team at The Online Surgery, she will make sure you get answers quickly and efficiently. She has great experience working in remote healthcare and understands that with today's busy lives queries need to be dealt with smoothly and efficiently. If you have any questions as a new or existing service user, please email her today.
